The reasons of disapointment about the CRM systems mentioned to us vary. Obvious signs and complaints are missing user acceptance, no appreciable improvements in the daily work routine and finally missing the set goals for which the CRM system was implemented in the first place. Other companies have well working Salesforce solutions in place but wonder if they are getting the most out of its capabilities. Are the processes set up right? Would other features be better? Can the solution be customized better to the needs of the company? What benefits could Salesforce deliver that are not identified and prepared for?
For all of these issues and questions PARX has developed a focused, efficient and quick process with which we are able to support you in finding a customized and speedy deployable solution for your needs.
We start off with a deep, but quick and efficient analysis of your company by looking into your business processes and ask for background information to get the necessary bigger picture. The goal is to be able to quickly start with the necessary actions to bring concrete value and improvements asap.
At this point we also look into the past to understand earlier actions
2. Current situation
What describes the current situation
3. Definition of future actions
Together with the customer we define the strategy and next steps
Wir geben Ihnen einen Überblick zu den Leistungen von PARX.
Parallel to the analysis of the business side we also need to conduct a focused technical analysis of your Salesforce instance. We are looking at the design and data model, identifying integrated solutions, assessing the quality of the code and investigating if typical mistakes have been avoided. The results often lead to additional useful conclusions to the business analysis. Often this results into the identification of «Quick-Win»-actions which lead to fast and highly appreciated improvements for the daily business of Salesforce users.
After the analysis we create a roadmap for you that defines the journey you need to take to reach your goals. It includes specific tasks and actions you’ll have to take in order to to improve your user experience.
Such actions might be to
Our experience in Salesforce projects across various industries shows that a quick implementation of the roadmap is the most effective medium term way to make you see and feel improvements with your Salesforce solution fast. This experience not only helps us analyse and understand your needs quickly, it helps us to come up with just those customized suggestions you are looking for.
Take advantage of our experience and get in touch with us.